Shipping policy

Shipping Policy

We currently ship to France, Germany and Italy.

Processing time

Orders are typically processed within 1–2 business days before shipment.

Estimated delivery time

Standard delivery usually takes approximately 3–5 business days after dispatch.

Delivery times are estimates and may vary during busy periods, public holidays or due to circumstances outside our control.

Shipping cost

Standard shipping is currently free for orders delivered to France, Germany and Italy.

Tracking

When tracking is available, you will receive a shipping confirmation email containing your tracking information once your order has been dispatched.

Incorrect address

Please make sure your shipping address is correct before placing your order. If you notice an error, contact us as soon as possible at bobysmitth@gmail.com.

We cannot guarantee that an address can be changed once an order has entered the fulfilment process.

Lost or damaged orders

If your order arrives damaged or appears to be lost in transit, please contact us at bobysmitth@gmail.com so we can review the situation.

Contact

For any shipping questions, contact us at bobysmitth@gmail.com.