Support

How can we help?

Need help with your order, sizing, shipping or returns? Our support team is here to assist you.

Order Support
If you have a question about an existing order, please contact us and include your order number so we can help you as quickly as possible.

Sizing & Fit
Choosing the right size is important for comfort and the best fit. Please check our Size Guide before placing your order.

Shipping
We currently ship to France, Germany and Italy. Standard shipping is free and estimated delivery times are displayed during checkout.

Returns & Exchanges
We offer a 30-day return policy. Please review our Return & Refund Policy for full details before requesting a return.

Frequently Asked Questions
You can find answers to common questions about our shoes, height boost, sizing, shipping and returns on our FAQ page.

Contact Us
If you still need assistance, contact us at bobysmitth@gmail.com.

We aim to respond as quickly as possible.